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This warranty is offered on the basis that AGEOTEC fully expects the instrument to perform satisfactorily for many years. We have built a reputation on reliability, longevity and quality, and therefore the aim of this warranty is your satisfaction and peace of mind. The “rules” as detailed above are the framework within which we operate our warranty policy, and the minimum that you can expect from us in resolving any warranty issue. However, each case is considered on its own merit, and we may decide that in certain circumstances, alternative arrangements or solutions to a warranty issue are appropriate. Equally, we hope that our customers accept this warranty in the spirit in which it is given, and to respect that whilst our primary concern is always to try and ensure that any issues are resolved as quickly and as satisfactorily as possible, we do also have a responsibility to objectively assess the validity of any warranty claim, and to consider the interests of AGEOTEC Srl in any actions taken.
Contact AGEOTEC for information regarding warranty extension and warranty availability for transferred ownership (
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Subject to the limitations and / or exclusions specified herein, AGEOTEC will repair or replace, at its expense and at its option, any system or component, which in normal use has proven to be defective in workmanship or material within one (1) year of the date of delivery. Warranty is deemed to commence 72 hours after delivery.
Customer acceptance tests must be performed out at an AGEOTEC premises or Company Representatives premises with agreed personnel.
Warranty shall only be valid if the customer has paid in full under the terms of the contract and agreement thereof.
Download warranty conditions in PDF format. |
